Last updated: October 14, 2026

This Privacy Policy explains how ONE9HZ collects, uses, stores and protects personal information when you visit our website, create an account, purchase a Beat license, access digital downloads or contact us.

ONE9HZ is operated by Sadberk Patır, a registered sole proprietorship based in Ankara, Türkiye. Sadberk Patır is responsible for the processing of personal data carried out in connection with the operation of ONE9HZ, subject to applicable data protection law.

We process personal information for defined purposes related to operating the website, providing digital products and licenses, managing customer accounts, processing orders, protecting the service and complying with applicable legal obligations.

This policy is intended to provide information under applicable privacy laws, including Türkiye’s Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the General Data Protection Regulation (GDPR).

1. Information We Collect

Depending on how you interact with ONE9HZ, we may collect and process the following categories of personal information:

• Identity Information: First name, last name and identification or tax-related information where required for invoicing or another applicable legal obligation.
• Contact Information: Email address, telephone number, billing address, country, city and other contact details provided during registration, checkout or communication.
• Account Information: Customer account details, login identifiers and information associated with account access. Passwords are managed using WordPress security mechanisms rather than being displayed to ONE9HZ administrators in plain text.
• Order and Licensing Information: Purchased Beats, license categories, order numbers, transaction records, purchase dates, payment status, applicable license agreements and download entitlements.
• Customer Communications: Messages, inquiries, support requests and other information voluntarily submitted through the Contact page or by email.
• Technical and Security Information: IP addresses, browser and device information, session data, request logs and information used to detect abuse, prevent unauthorized access and maintain website security.
• Cookie and Preference Information: Information generated by cookies or similar technologies used for shopping-cart functionality, account sessions, security and other purposes described in this policy.

We aim to limit the personal information collected to what is reasonably necessary for the relevant activity or required by applicable law.

2. How We Collect Information

Personal information may be collected directly from you when you:

• Create or access a customer account.
• Complete checkout or submit an order.
• Purchase a Beat license or access purchased downloads.
• Contact ONE9HZ through the website or email.
• Submit information required for billing, transaction verification or customer support.

Technical information may also be collected automatically when you access the website through server logs, session technologies, cookies and website security mechanisms.

ONE9HZ uses WordPress and WooCommerce to operate customer accounts, shopping-cart features, checkout and order management.

Additional technical information may be processed by hosting and security services used to operate and protect the website.

3. How and Why We Use Personal Information

We process personal information for specific business and legal purposes, including:

• Account Management: Creating and managing customer accounts, authenticating users and providing access to purchased products.
• Order Processing: Recording purchases, processing transaction information, confirming orders and maintaining customer purchase histories.
• Digital Product Delivery: Providing purchased MP3, WAV and Track Stems files, license documentation and authorized download access.
• License Administration: Maintaining records of purchased licensing rights, identifying valid license holders and resolving licensing-related questions.
• Customer Support: Responding to inquiries, investigating delivery problems and addressing refund or licensing requests.
• Security and Fraud Prevention: Protecting accounts, preventing abusive or unauthorized activity and maintaining the technical security of the website.
• Legal and Accounting Compliance: Maintaining records and meeting applicable invoicing, accounting, tax, consumer protection and other legal obligations.

Depending on the processing activity, the relevant legal basis under the KVKK may include:

• Establishment or Performance of a Contract: Processing necessary to create accounts, fulfill purchases and deliver licensed digital products, where the applicable legal requirements are satisfied.
• Compliance with Legal Obligations: Processing necessary for tax, accounting, invoicing or other legal requirements.
• Establishment, Exercise or Protection of Rights: Maintaining appropriate transaction and license records or handling legal claims.
• Legitimate Interests: Processing necessary for website administration, security and fraud prevention where permitted by law and where the rights and freedoms of individuals are appropriately protected.
• Consent: Processing based on valid consent where consent is required by applicable law, including certain non-essential website technologies or optional activities.

Where the GDPR applies, corresponding legal bases under Article 6 may include contractual necessity, legal obligation, legitimate interests and consent, depending on the specific processing activity.

Providing certain information is necessary to complete an order, fulfill a contract or meet legal requirements. If required billing or account information is not provided, ONE9HZ may be unable to complete the requested transaction or provide the relevant service.

4. Payments, Orders and License Records

ONE9HZ operates an online checkout through WooCommerce.

When an external payment service provider is enabled, payment information may be collected and processed by that provider in accordance with its applicable terms and privacy practices.

ONE9HZ may receive and retain transaction-related information such as order identifiers, transaction references, payment status, purchased products, billing information and related licensing records.

Where payment card information is handled directly by an authorized external payment provider, ONE9HZ does not need to receive or store the customer’s complete card number or card security code for ordinary order administration.

Order and license records may be retained where necessary to:

• Verify completed purchases.
• Identify the rights granted by a specific Beat license.
• Provide customer service and digital download access.
• Handle payment disputes, refund requests and complaints.
• Meet applicable recordkeeping and legal obligations.

ONE9HZ uses controlled digital delivery methods for purchased files. Customer download permissions and related access information may be managed through WooCommerce and supporting storage services.

5. Cookies and Website Technologies

ONE9HZ uses or may use cookies and similar technologies to operate and secure the website.

These technologies may include:

• Strictly Necessary Cookies: Technologies required for shopping-cart functionality, checkout, account sessions, authentication and other essential website functions.
• Security Technologies: Mechanisms used to help identify automated abuse, protect forms and support website security, including Cloudflare security services where enabled.
• Preference Technologies: Technologies that may remember settings or preferences selected by the visitor.
• Analytics or Other Optional Technologies: Where such technologies are implemented, their use will be assessed according to applicable transparency and consent requirements.

Non-essential cookies and similar technologies that require consent under applicable law should not be activated before the necessary consent has been obtained.

Where legally required, visitors must be provided with a means of accepting, rejecting or managing relevant non-essential cookie categories.

Visitors may also manage or delete cookies through their browser settings. Disabling essential cookies may prevent certain account, cart or checkout functions from operating correctly.

6. Service Providers, Data Sharing and International Transfers

ONE9HZ uses external technical service providers to operate the website, communicate with customers, secure transactions and deliver digital content.

Depending on the service and information involved, these providers may include:

• Veridyen: Website hosting infrastructure supporting the WordPress installation and its database.
• Cloudflare: Website security services, including Turnstile where enabled, and Cloudflare R2 storage used for protected digital audio files and delivery infrastructure.
• Google Workspace: Business email services used to receive and send customer and business communications.
• Payment Service Providers: Authorized payment processing companies, when an applicable payment integration is activated.
• Professional Service Providers: Accounting, legal or other professional advisers where access to relevant information is necessary and legally permitted.

WordPress and WooCommerce provide the software infrastructure used to manage the website and customer orders. Information processed through these systems is not automatically transferred to an external payment company merely because the software is installed.

Personal information may also be disclosed to competent public authorities, regulators, courts or other legally authorized recipients where disclosure is required or permitted by applicable law.

International Data Transfers: Some technical service providers may process, store or access certain personal information outside Türkiye, depending on their infrastructure, configuration and service arrangements.

Where an international transfer of personal information takes place, the relevant requirements of the KVKK, including Article 9, and any other applicable data protection legislation must be considered. Applicable transfer mechanisms and safeguards depend on the recipient, destination and nature of the processing.

You may contact ONE9HZ using the details below to request available information about relevant service providers and the safeguards applicable to international transfers involving your personal information.

7. Data Retention and Security

ONE9HZ retains personal information according to the purpose of processing, the nature of the information and applicable legal requirements.

Retention considerations include:

• Customer Account Information: Generally maintained while an account remains active or while continued processing is required for a valid business or legal purpose.
• Orders, Invoices and Payment Records: Retained for applicable accounting, tax, contractual and legal recordkeeping periods.
• License Records: Retained where necessary to verify granted usage rights, resolve licensing disputes or protect legitimate contractual rights.
• Customer Support Communications: Retained for the period reasonably necessary to address the relevant request and any related legal obligations.
• Technical and Security Logs: Retained according to operational security needs and applicable legal requirements.

When personal information is no longer required and no valid legal basis for continued retention remains, it will be deleted, destroyed or anonymized in accordance with applicable law.

ONE9HZ uses technical and organizational security measures appropriate to its services, including controlled account access and mechanisms intended to protect the delivery of purchased digital files.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on the law applicable to your personal information, you may have rights to:

• Learn whether your personal information is being processed.
• Request information about the purposes and lawful basis of processing.
• Learn relevant information about third parties to whom personal information has been disclosed.
• Request correction of inaccurate or incomplete information.
• Request deletion, destruction or other appropriate action where the applicable legal requirements are satisfied.
• Request notification of certain corrections or deletion actions to relevant third parties where legally required.
• Object to qualifying decisions or outcomes arising from processing carried out exclusively through automated systems.
• Seek compensation or exercise other remedies where unlawful processing causes legally recognized harm.

These rights include those available under Article 11 of the Turkish Personal Data Protection Law No. 6698 (KVKK).

Where the GDPR applies, additional rights may include restriction of processing, data portability, withdrawal of consent and objection to certain processing activities, subject to the conditions and exceptions established by applicable law.

Individuals may also have the right to submit a complaint to the competent data protection authority under the applicable legal framework.

To submit a privacy-related request, please contact ONE9HZ through the details provided below.

We may request information reasonably necessary to verify the identity of the person making the request before disclosing or modifying personal information.

Requests submitted under the KVKK will be assessed and answered within the applicable statutory period, generally no later than 30 days, using the procedures required by law.

Certain personal information may need to be retained despite a deletion request where continued retention is required by law or remains justified by another applicable legal basis.

9. Changes to This Privacy Policy

ONE9HZ may update this Privacy Policy to reflect changes to the website, its services, technical infrastructure, data-processing activities or applicable legal requirements.

The current version will be made available on this page together with its latest update date.

Where applicable law requires additional notice or consent in connection with a material change, the relevant requirements will apply.

10. Contact and Data Controller Information

For questions concerning this Privacy Policy, personal information associated with your account or an applicable privacy rights request, please contact:

Trading Name: ONE9HZ

Data Controller / Registered Business Name: Sadberk Patır

Business Type: Sole Proprietorship

Registered Location: Ankara, Türkiye

Registered Business Address: Available on our Contact page.

Support and Privacy Email: info@one9hz.com

Registered Electronic Mail (KEP): sadberk.patir@hs01.kep.tr

Contact Page: Contact ONE9HZ

Privacy-related requests may be submitted using a method permitted by applicable law. The availability of email and KEP contact details does not replace any formal application requirements that may apply to a specific request.